Dispute Policy

At STERLING APPAREL, LLC, we value our customers and aim to provide a positive shopping experience. In the event of a dispute, please review our Dispute Policy outlined below.

Dispute Resolution:

If you have any concerns or disputes regarding your purchase, please contact our customer support team at contacto@sterling.fashion. We are here to assist you and resolve any issues promptly.

Process:

1. Contact our customer support team within 14 days of noticing the dispute.
2. Provide relevant details, including your order number and a clear description of the issue.
3. Our team will investigate the matter and work towards a fair resolution.

Further Assistance:

If the dispute remains unresolved, you may escalate the matter to arbitration or mediation as outlined in our Terms and Conditions. For any questions or additional information, please contact us at contacto@sterling.fashion.