Refund Policy for STERLING APPAREL, LLC
Effective Date: January 1st 2024
30-Day Refund Period:
Customers have up to 30 days from the date of purchase to request a refund.
Eligibility for Refund:
To be eligible for a refund, customers must return the product in its original condition and provide proof of purchase.
Refund Process:
Refunds will be issued back to the original payment method used for the purchase.
Restocking Fees:
STERLING APPAREL, LLC does not charge any restocking fees for returned products. Bulk Buyers (Clothing Apparel): For bulk buyers of clothing apparel, the same refund policies apply. However, please note that the condition and proof of purchase requirements still stand.
How to Initiate a Refund:
To initiate a refund, customers can contact our customer support at contacto@sterling.fashion. Please provide your order number and details about the product you would like to refund.
Exceptions:
STERLING APPAREL, LLC reserves the right to refuse refunds for products that do not meet the eligibility criteria or are returned beyond the 30-day refund period.
Contact Us:
For any questions or concerns regarding our refund policy, please reach out to us at: Phone: +1 689 2545522 Address: 7345 W Sand Lake Rd Ste 210 - Office 2998, Orlando, FL 32819